On October 21, 2025, Calix, Inc. announced the launch of the next‑generation Calix Broadband Platform, fully evolved for agentic AI and built on Google Cloud’s Vertex AI and Gemini models.
The platform extends 14 years of platform innovation and is designed to address the workflow, data, security, and insight requirements of broadband service providers. It embeds AI across Calix Service Cloud, Engagement Cloud, Operations Cloud, Command IQ, and the Field Service App, enabling providers to transform marketing, customer service, subscriber communications, operations, and field technician workflows.
By leveraging Google Cloud’s AI infrastructure, the platform positions Calix to accelerate its transition from hardware to a software‑and‑platform business, potentially expanding recurring revenue streams and improving margins for its customers. The launch also reinforces Calix’s strategy to deliver differentiated subscriber experiences and supports its broader AI‑driven growth agenda.
The announcement marks a key milestone in Calix’s AI strategy, providing a foundation for future product enhancements and market expansion, and signals the company’s commitment to leading broadband providers into the AI era.
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