Centene Corporation is facing a lawsuit alleging an illegal 'ghost network' of mental healthcare providers, following the death of member Ravi Coutinho. Coutinho's mother is bringing the suit, claiming her son was unable to access mental healthcare he believed was covered by his Centene plan.
The lawsuit asserts that Centene is responsible for the alleged failure to provide accessible mental health services, which the plaintiff believes contributed to her son's death. This legal action raises serious questions about the adequacy of Centene's provider networks and its compliance with healthcare access regulations.
An alleged 'ghost network' refers to a provider directory that lists practitioners who are not actually available or accessible to patients. This type of claim can have significant reputational and financial consequences for a health insurer, potentially leading to regulatory investigations and substantial penalties.
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