On October 7, 2025, CVS Health opened a new Workforce Innovation and Talent Center and Community Resource Center in Fort Worth, Texas, in partnership with Fort Worth Housing Solutions. The center offers no‑cost training for future health‑care professionals, including pharmacy technicians, customer service associates, and call‑center representatives.
The facility is designed to build a pipeline of skilled health‑care workers by providing hands‑on training in a simulated retail environment that mirrors real‑world scenarios. Graduates are encouraged to apply for positions at CVS Health, creating a direct pathway to employment.
The partnership with Fort Worth Housing Solutions ties the training program to community redevelopment efforts, with over $232 million invested in affordable housing across Texas. The center also includes a Community Resource Center supported by Aetna, a CVS Health company, offering health education, benefit navigation, and teleconferencing services.
The initiative aligns with CVS Health’s broader strategy to address the national health‑care workforce shortage and strengthen its integrated care model by ensuring a steady supply of trained professionals for its retail and medical clinics.
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