eHealth, Inc. updated its guidance ranges for the full fiscal year ending December 31, 2024, on December 17, 2024, following a strong Annual Enrollment Period (AEP) performance. The company now expects total revenue between $510 million and $550 million, an increase from previous estimates.
The revised guidance also projects GAAP net loss to be between $57 million and $42 million, and Adjusted EBITDA to be between $40 million and $55 million. Operating cash flow guidance was maintained at a range of negative $25 million to positive $10 million.
CEO Fran Soistman highlighted that the dynamic enrollment period, marked by significant changes to Medicare Advantage and Part D plan offerings, led to increased demand for eHealth's carrier-agnostic solutions. The company drove strong consumer demand and achieved conversion rates that exceeded expectations, resulting in substantial enrollment growth at enhanced margins. The guidance includes an estimated positive net adjustment revenue in the range of $14.0 million to $20.0 million.
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