Old Navy announced a multi-year partnership with RADAR to implement AI-powered RFID technology across its nationwide store fleet. This strategic move is part of Gap Inc.'s commitment to continuous improvement and strengthening its operating platform.
The new technology will provide store associates with real-time inventory visibility, enabling them to accurately track and locate items anywhere in the store. This is expected to drive smarter operations and sharper service, enhancing the in-store customer experience.
Sven Gerjets, Gap Inc. Chief Technology Officer, stated that continuous product tracking will optimize inventory replenishment, improve customer and team member experiences, and provide real-time insights for product design and innovation. The phased rollout follows successful pilots in select stores.
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