The Goodyear Tire & Rubber Company's Fleet HQ program has reached a significant milestone, assisting 5 million vehicles across North America in increasing uptime. Fleet HQ is a comprehensive service management program designed to support some of the largest fleets in the U.S. and Canada, managing various service needs from proactive maintenance to emergency response.
The program offers real-time, interactive dashboard reporting, providing fleets with a centralized view of their service events. Fleet HQ has evolved from an emergency roadside tire breakdown service into a full-service platform, incorporating new enhancements to mechanical services, automated service coordination, and Conversational AI.
Supported by a network of over 2,300 service providers, including Goodyear Commercial Tire & Service Centers and independent dealers, Fleet HQ combines industry expertise with advanced technology. This achievement underscores Goodyear's commitment to reducing costs and downtime for commercial fleets, with the ability to service most customers in approximately two hours.
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