Onyx CenterSource and Hyatt Hotels Corporation announced today, October 3 2025, that the GroupPay platform will be expanded to more than 700 Hyatt properties, including 125 owned and managed hotels and an additional 580 franchised locations across the Americas. The move will automate the reconciliation of meetings and events (M&E) commission payments, reducing manual work and accelerating payouts to agencies and advisors.
The platform has already lowered the average payment time to 46 days from the event end date, with some hotels paying commissions in as few as 35 days. By providing transparency and predictability into commission payments, the solution strengthens hotel‑agency collaborations and frees Hyatt’s teams to focus on delivering superior event experiences.
This expansion underscores Hyatt’s commitment to operational efficiency and technology‑driven service enhancements, potentially boosting partner satisfaction and reinforcing its competitive position in the meetings and events market.
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