Hackett Group announced the launch of two new Gen AI‑enabled service delivery platforms, XT™ and AIXelerator™, on December 22 2025. XT™ is positioned as a rapid ideation engine that can generate a substantial portion of a solution in under an hour, while AIXelerator™ provides end‑to‑end orchestration of multi‑agent workflows. Both platforms build on the company’s existing AI XPLR assessment tool and ZBrain orchestration technology, creating a seamless AI‑powered pipeline from data ingestion to implementation.
The introduction of XT™ and AIXelerator™ marks a decisive shift in Hackett’s business model. By moving from a consulting‑centric approach to a platform‑based model, the firm aims to generate recurring licensing revenue and reduce its reliance on billable consulting hours. The new platforms also differentiate Hackett in a crowded AI‑consulting market, offering clients an integrated solution that accelerates transformation projects and improves consistency across engagements.
While the platforms promise faster delivery and higher quality outcomes, the company’s recent financial results highlight ongoing headwinds. Q3 2025 revenue fell 4 % YoY to $2.89 billion, driven by a 26.7 % decline in the ocean freight segment, while the high‑margin AI‑enabled services grew modestly. The launch is therefore seen as a long‑term growth lever, but investors remain cautious as the firm balances heavy investment in AI with the need to stabilize revenue and margins.
CEO Ted Fernandez emphasized the transformative impact of the new platforms, stating, “XT™ and AIXelerator™ are redefining the way consulting teams deliver strategic value, at a speed previously unattainable without Gen AI delivery platforms. We have now created a full suite of Gen AI‑assisted platforms that support all our engagements.” The comment underscores the company’s confidence in the platforms’ ability to drive future revenue streams.
Analysts have issued mixed reactions. Some have downgraded the stock to “Sell” citing revenue struggles and uncertainty around the AI strategy, while others maintain “Buy” ratings, noting the potential upside of a platform‑based model. The divergent views reflect the tension between the firm’s ambitious AI pivot and the short‑term financial pressures it faces.
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