HealthEquity, Inc.'s Expedited Claims AI system has been recognized by the Business Intelligence Group at the 2025 Artificial Intelligence Excellence Awards. The system won awards for 'Innovative AI Products' in both the health and automation categories.
The award acknowledges organizations that harness AI to solve real-world problems, and HealthEquity's tool streamlines the healthcare claims process. It automatically apportions discounts and sales tax from uploaded receipts, removing common reimbursement barriers for members.
Since its implementation, members using Expedited Claims save an average of 70% of the time typically spent on claims entry and processing, with more than half of all claims processed in under two minutes. Member satisfaction has also risen by 18%, with 70% of users reporting satisfaction or high satisfaction with their reimbursement experience.
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