HealthEquity's HSAnswers AI Tool Garners Multiple Industry Awards for Benefits Education Innovation

HQY
October 04, 2025

HealthEquity, Inc. announced that its AI-powered educational tool, HSAnswers, has received multiple prestigious industry awards for excellence in artificial intelligence and benefits education innovation. HSAnswers is designed to provide fast and reliable responses to questions about Health Savings Accounts (HSAs) and other consumer-directed benefits (CDBs).

The awards include the 2025 AI Breakthrough Awards for Informational Bot Solution of the Year, and two 2025 Globee Silver Winner awards for Artificial Intelligence Achievement of the Year and AI-based Solution for Healthcare. These accolades highlight the tool's groundbreaking approach to making complex healthcare benefits more accessible.

Since its launch in October 2024, HSAnswers has facilitated hundreds of thousands of conversations, addressing real-world questions from members. The platform leverages over 500 curated HealthEquity educational resources and more than 20 years of industry expertise, demonstrating its ability to simplify complexity and deliver personalized answers efficiently at scale.

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