Henry Schein One introduced the Impact Panel, a new feature that embeds VideaHealth’s real‑time AI‑generated patient‑education tools directly into its Dentrix and Dentrix Ascend practice‑management software. The integration allows clinicians to view AI insights and educational content within the same workflow, eliminating the need to switch between applications.
Early adoption data from a pilot program involving a limited number of practices indicate a 19% increase in case acceptance when patients receive AI‑generated explanations. The metric was observed over a short period and is based on the pilot’s internal measurements; independent verification is pending.
The launch aligns with Henry Schein’s BOLD+1 strategic plan, which prioritizes digital transformation and the expansion of recurring SaaS revenue. By embedding AI‑driven patient education, the company is moving from a traditional distribution model toward high‑margin technology services, reinforcing its position as a leader in digital dental solutions.
While the exact financial impact of the Impact Panel remains to be quantified, the feature is expected to contribute to the company’s recurring revenue stream and support its broader strategy of monetizing software and services. The early adoption results suggest that the tool can enhance patient engagement and potentially increase revenue per visit for dental practices.
The introduction of the Impact Panel places Henry Schein ahead of competitors that are exploring similar AI‑enabled patient education features, strengthening its competitive edge in the dental practice‑management market.
The launch demonstrates Henry Schein’s commitment to leveraging AI to improve patient outcomes and practice efficiency, marking a significant milestone in its ongoing digital transformation journey.
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