ibex announced on January 23, 2025, that its operations in the Philippines have grown to exceed 15,000 employees. This milestone reflects the company's continued expansion to meet strong client demand for next-generation customer and brand interactions.
The growth in the Philippines is part of ibex's strategy to expand its global delivery model, which includes approximately 30 operations facilities worldwide. The region is a key component of its high-growth, high-margin offshore strategy.
This expansion underscores ibex's ability to scale its workforce and operations in strategic geographies. It supports the company's commitment to deploying advanced technology, including its AI-powered Wave iX solutions, to drive superior customer experiences.
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