ibex announced on November 21, 2024, that its Wave iX AI-enabled CX solution suite earned a 2024 Netty Award for Tech - Best CX Innovation. This award highlights the success of Wave iX in transforming customer experience for leading brands globally.
The Wave iX platform includes three key solution sets: Agent AI, Customer AI, and Insights AI, utilizing the latest technology to enable next-generation AI and agent-assisted CX. This recognition emphasizes ibex's solutions-driven approach to align with specific business needs.
The Netty Awards celebrate achievements in the digital landscape, honoring top companies based on creativity, technical proficiency, innovation, and overall excellence. This award reinforces ibex's position as a leader in reshaping the customer experience landscape with innovative AI solutions.
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