ibex announced on May 14, 2025, that its Wave iX solution platform earned the Gold Stevie® Award in the Achievement in Technology Innovation category at The 23rd Annual American Business Awards®. This honor emphasizes the success of ibex’s AI-powered platform in transforming customer experience.
Wave iX fuses cutting-edge technology with CX expertise to enable the next generation of AI and agent-assisted customer experience. The platform drives digital transformation and empowers businesses with advanced, customer-facing self-service capabilities.
The American Business Awards judges commended ibex’s innovative approach to digital marketing and customer acquisition. This recognition reinforces ibex's role as an ideal strategic partner that executes client goals with high customer satisfaction.
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