Kyndryl announced a partnership with Dr. Reddy's Laboratories Limited, a leading Indian multinational pharmaceutical company, to transform its IT operations across all locations. This includes manufacturing plants, international sites, data centers, cloud operations, and offices.
Kyndryl will utilize its AI-powered open integration digital business platform, Kyndryl Bridge, to automate monitoring of Dr. Reddy's hybrid computing landscape. This will leverage actionable insights for failure prediction and prevention, auto-remediation, and self-healing features.
The partnership will also enable a Zero Touch IT Operations model for Dr. Reddy's, aiming to reduce manual interventions by approximately 60% through intelligent automation. This approach will provide a single-pane analytics and IT dashboard to improve visibility into IT operations, service performance, and compliance posture.
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