Southwest Airlines announced on November 30, 2024, a new safety procedure, effective December 4, 2024, requiring flight attendants to begin preparing the cabin for landing at an altitude of 18,000 feet, rather than the previous 10,000 feet.
This change is designed to reduce the risk of in-flight turbulence injuries for both crew members and customers. Southwest anticipates this adjustment will lead to at least a 20% reduction in flight attendant injuries.
The decision is a result of collaboration with labor partners and a robust approach to safety management, reflecting the airline's commitment to prioritizing the safety of its employees and passengers.
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