TestGrid introduced CoTester, a purpose‑built AI testing agent for the ServiceNow ecosystem, designed to automate end‑to‑end testing of complex ServiceNow modules without requiring specialized scripting or setup.
CoTester automatically generates test cases from ServiceNow workflows, heals broken scripts in real time, and runs full regression suites after each platform upgrade. Its multimodal AI engine analyzes screens, text, and layout to detect subtle UI changes, while the AgentRx self‑healing module updates scripts automatically to keep tests stable through version changes and redesigns.
The tool is accessible to all skill levels—from product owners to automation engineers—and can be deployed within hours. It integrates natively with common DevOps tools such as Jenkins, GitHub Actions, Azure DevOps, and ServiceNow DevOps, and requires no specialized configuration.
Early adopters report significant gains. A global retail enterprise achieved 45% faster upgrade validation and 60% lower maintenance effort, with zero workflow disruption during platform updates.
CoTester is fully compatible with both standard and heavily customized ServiceNow instances and is available for enterprise deployment today. Pricing and licensing details are available upon request.
TestGrid, founded in 2018, has positioned itself as a leader in AI‑driven software testing. The company previously launched a general AI testing agent in April 2024 and introduced CoTester 2.0 in September 2025. The ServiceNow ecosystem has seen its own AI initiatives, including Now Assist for Test Creation and AI Agent Studio, launched in early 2025.
The launch of CoTester represents a significant operational milestone for TestGrid, expanding its portfolio into the ServiceNow market and offering a specialized solution that addresses the brittleness of traditional testing tools in the face of frequent platform upgrades and UI changes.
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