ePlus inc. announced an expansion of its Managed Services portfolio to include proactive monitoring, management, and support for Juniper Mist wireless, wired, and SD-WAN infrastructure devices. This enhancement integrates Juniper Marvis AI virtual network assistant capabilities, providing 24x7x365 performance and availability, along with event remediation and incident isolation. The offering aims to deliver exceptional user experiences and simplified IT operations.
The expanded service leverages Juniper Mist Premium Analytics to provide comprehensive network observability, offering insights across an organization's networks. This is intended to enhance end-user experiences and streamline IT operations. ePlus is a Juniper Elite Partner, and this collaboration builds on over a decade of joint efforts to engineer automated, secure, and scalable networks.
Wayne St. Jacques, vice president of Managed Services at ePlus, stated that the service applies technical knowledge to analyze, validate, and act on data collected by Juniper Marvis AI, significantly reducing mean time to resolution. By relying on ePlus's team, customers can focus on prioritized actionable events and proactive conditions to prevent outages and restore services quickly. This expansion reinforces ePlus's commitment to its services-led strategy.
The content on BeyondSPX is for informational purposes only and should not be construed as financial or investment advice. We are not financial advisors. Consult with a qualified professional before making any investment decisions. Any actions you take based on information from this site are solely at your own risk.