RADCOM Ltd. announced a new contract for its Smart Network Visibility Solution via Rakuten Symphony on November 18, 2025. The agreement is with a leading mobile operator, whose identity and the financial terms of the deal have not been disclosed. The partnership marks the first time RADCOM has secured a Smart Network Visibility contract through Rakuten Symphony, a channel partner that specializes in open‑RAN and cloud‑native solutions.
The deal is a strategic win for RADCOM, adding a top‑tier operator to its customer base and reinforcing its position in the 5G assurance market. By leveraging Rakuten Symphony’s global reach, RADCOM gains access to a broader ecosystem of operators that are accelerating 5G deployments and integrating AI into network operations. The contract also signals confidence from a major operator in RADCOM’s ability to deliver end‑to‑end network observability and reduce monitoring costs in complex 5G environments.
RADCOM’s Q3 2025 results—record revenue of $18.4 million and a 16.2% year‑over‑year increase—demonstrate the company’s strong growth trajectory. The new contract is expected to contribute to future revenue growth and support the company’s full‑year guidance of 15%‑18% revenue growth, reaffirmed after the Q3 earnings call. While the contract value is undisclosed, the addition of a high‑profile operator is likely to accelerate RADCOM’s recurring revenue stream and enhance its margin profile through the scalable, cloud‑native nature of the Smart Network Visibility platform.
CEO Benny Eppstein emphasized the importance of real‑time analytics for 5G operators: “5G networks are highly dynamic and require real‑time subscriber analytics to identify and resolve customer‑impacting issues quickly. Our smart network visibility solution will enable this mobile operator to achieve comprehensive network observability with no blind spots, ensuring superior service quality while optimizing operational efficiency.” The quote underscores how the solution addresses the core pain points of latency, reliability, and cost in 5G deployments.
The broader market context shows a rapid shift toward 5G and AI‑driven network management. Operators are investing heavily in visibility tools to meet stringent performance SLAs and to extract actionable insights from massive data streams. RADCOM’s AI‑driven platform, coupled with Rakuten Symphony’s open‑RAN expertise, positions the company to capture a growing share of this high‑growth segment and to differentiate itself from legacy network monitoring vendors.
In summary, the Smart Network Visibility contract represents a significant milestone for RADCOM, reinforcing its competitive moat in the 5G assurance space and providing a tangible boost to its revenue pipeline. The partnership with Rakuten Symphony and the addition of a leading operator underscore the market’s confidence in RADCOM’s technology and its ability to scale in the evolving telecom landscape.
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