RingCentral, Inc. announced financial results for the second quarter ended June 30, 2025, with revenue reaching $620.4 million, a 4.6% year-over-year increase at the high end of guidance. The company achieved positive GAAP net and operating income, alongside generating record cash flow, demonstrating strong financial discipline and operational execution.
The AI Receptionist (AIR) customer base tripled to over 3,000 in the last quarter, showcasing rapid adoption of RingCentral's AI-powered solutions. CEO Vlad Shmunis noted that the company's multi-product approach is working, putting it on track to achieve $100 million in new product Annual Recurring Revenue (ARR) by the end of 2025.
Vaibhav Agarwal was promoted to Chief Financial Officer, effective immediately. Agarwal, with nine years at RingCentral in various finance leadership roles, has been instrumental in scaling the company from $400 million to a $2.6 billion run-rate business. Abhey Lamba, the previous CFO, will continue as an executive advisor through December 31, 2025.
RingCentral also extended its long-standing partnership with NiCE, aiming to continue offering a best-in-class, integrated AI-powered cloud telephony and contact center suite for enterprises with complex use-cases. This renewed collaboration reinforces the company's commitment to strategic alliances and comprehensive solutions.
For the full year 2025, RingCentral reaffirmed its guidance, expecting subscription revenue between $2.39 billion and $2.41 billion, and total revenue between $2.47 billion and $2.49 billion. Non-GAAP operating margin is projected at approximately 22.5%, with non-GAAP EPS between $4.13 and $4.27, and free cash flow targeted at $500 million to $510 million.
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