Ryde Group Ltd. announced a strategic partnership with Tencent Cloud, the cloud business of global technology company Tencent. This collaboration aims to elevate in-app communication for ride-hailing services across Southeast Asia.
The partnership involves integrating Tencent Real-Time Communication (TRTC) technology and WeChat Mini Program into Ryde's platform. This integration is designed to enhance driver and rider interactions with ultra-low latency, secure, and seamless communication directly within the app.
This technological advancement is expected to improve service reliability and customer satisfaction, which are critical factors in the competitive mobility market. By leveraging Tencent Cloud's expertise, Ryde aims to strengthen its technological edge and operational efficiency.
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