Shopify announced a reduction of up to 80 employees, primarily in managerial roles across merchant success, operations, sales, and account‑executive teams. The move is part of a broader effort to streamline the organization and improve operational efficiency.
The company has about 8,100 employees as of December 2024, so the cuts represent less than 1% of the workforce. Ben McConaghy, Shopify’s spokesperson, said the changes would not affect merchant value and would keep the company “fast, sharp, and focused on long‑term merchant success.”
The layoffs are not linked to financial pressure. Shopify’s recent earnings have shown consistent revenue growth and expanding margins, and the company has been investing heavily in AI capabilities across its platform. The reduction follows a prior sales‑fraud investigation that led to the termination of a small number of sales staff, but the current cuts are unrelated to that event.
This is the first significant staffing adjustment reported by Shopify in recent weeks. The company’s leadership has emphasized that the simplification of its organizational structure will free resources for product development and support of its growing merchant base, while maintaining the agility needed to compete in a crowded e‑commerce market.
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