On January 13, 2025, Sonos announced a significant leadership change, with Patrick Spence stepping down as Chief Executive Officer and as a member of the Board of Directors, effective immediately. This transition follows a period of customer criticism regarding a disastrous app update in May 2024.
The Board of Directors has appointed Tom Conrad, an independent member of the Board since 2017, as Interim CEO, also effective immediately. The Board has initiated a search for a permanent CEO to lead the company's next phase of growth and innovation.
Tom Conrad's mandate as Interim CEO is to improve the core Sonos customer experience and optimize the business to drive innovation and financial performance. The company clarified that this leadership change is unrelated to its fiscal first-quarter results, which are scheduled to be reported on February 6, 2025.
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