Synchrony announced on October 9, 2024, the launch of a new payment experience for pet parents, integrating CareCredit with Pets Best pet insurance. This innovation allows for direct reimbursement of insurance claims to the CareCredit health and wellness credit card, simplifying the financial process for pet owners.
The new technology aims to streamline the often-complicated process of managing pet healthcare expenses, traditionally involving out-of-pocket payments followed by manual insurance claims. This unified experience helps ensure pets receive medical care without delay and assists pet parents in managing their costs.
Synchrony also entered a commercial agreement with Independence Pet Holdings, Inc. (IPH), a multi-brand pet insurance provider, to scale this reimbursement innovation to additional pet insurance brands in the future. This expansion demonstrates Synchrony's commitment to product development and improving the customer experience across the pet care financing industry.
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