Teradata (NYSE: TDC) today announced the launch of its Autonomous Customer Intelligence platform, a software and services offering that transforms raw data and customer signals into context‑aware, real‑time actions at scale. The new platform is built on four decades of Teradata intellectual property and is designed to embed autonomous agents throughout the entire customer‑experience process—from data product construction to signal detection, context interpretation, and action activation across hybrid infrastructure.
The platform leverages key Teradata technologies, including the Enterprise Vector Store for scalable vector management, the MCP server for agentic AI integration, and ClearScape Analytics for in‑database real‑time intelligence. Teradata’s AI Services will support the deployment of the framework at enterprise scale, providing data engineering, pipeline management, and secure governance. AgentBuilder capabilities are slated for private preview in Q4, and new Teradata agents will be introduced to customers continuously.
By adding Autonomous Customer Intelligence to its portfolio, Teradata expands its trusted hybrid AI platform and opens a new revenue stream that aligns with the growing demand for AI‑driven customer experience solutions. The launch positions the company to capture a larger share of the AI services market and supports its broader strategy of delivering end‑to‑end AI solutions across public, private, and on‑premises environments.
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