On October 2, 2025, Verisk announced the launch of XactAI, a suite of artificial‑intelligence capabilities built into its Xactware property‑claims platform. The new product is designed to automate tasks such as summarizing complex data, organizing associated documentation, and providing advanced workflow features for adjusters and contractors. XactAI is available immediately as part of the Xactware suite and is powered by generative AI models that run on secure, cloud‑native infrastructure.
XactAI’s key features include AI‑driven automation of repetitive administrative tasks, real‑time organization of claim documents, and workflow tools that support the entire claim lifecycle. All AI outputs are routed through human oversight, allowing insurers to confirm, edit, or override the system’s recommendations. The solution also incorporates audit trails, documentation standards, and insurer obligations to meet regulatory compliance and maintain data privacy.
By accelerating routine claim processes, XactAI is expected to improve consistency, speed, and accuracy in property‑claims handling, thereby enhancing outcomes for policyholders. The launch strengthens Verisk’s position as a leading technology partner for insurers, expanding its product portfolio and creating new revenue opportunities within its core property‑claims customer base. The integration of AI into the Xactware suite signals a strategic shift toward advanced analytics and automation, aligning with Verisk’s broader focus on data‑driven solutions for the insurance industry.
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