ZTO Express held its National Network Conference on January 9, 2025, to review 2024 performance and set key tasks for 2025. Chairman Meisong Lai reported that ZTO achieved 34 billion parcels in 2024, representing a 12.6% year-on-year growth.
The company maintained its position as the industry leader in business scale for the ninth consecutive year. ZTO also focused on establishing differentiation in products and services, enhancing brand awareness, and improving operational quality and efficiency.
For 2025, ZTO emphasized a strategy of 'Service First, Actions Count, Development is the Only Way Forward,' focusing on quality, safety, services, fairness, unity, execution, potential, capabilities, and efficiency. The goal is to drive development through quality improvements and enhance business performance through capability building.
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