Commerce.com, Inc. announced on September 23, 2025, that it has achieved ISO 9001 for Quality Management certification and tested and certified against ISO/IEC 42001 for Artificial Intelligence Management. These certifications were awarded by cybersecurity auditor Coalfire.
ISO 9001 affirms that Commerce follows international best practices for consistent product delivery and customer satisfaction. ISO/IEC 42001, an international standard for Artificial Intelligence Management Systems, reflects Commerce’s ethical approach to AI deployment, signaling transparency, fairness, and risk mitigation in its AI development.
Dan Holden, Chief Information Security Officer at Commerce, stated that these certifications demonstrate the company's commitment to quality, responsible AI implementation, and end-to-end supply chain due diligence. He emphasized that Commerce does not train its AI models with customer data, reinforcing trust and compliance as competitive differentiators.
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